Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is Twin Rivers Assisted Living and Memory Care licensed?
Yes. Twin Rivers Assisted Living and Memory Care holds HHSC assisted living license #312527 (Type B) for 122 beds at 1720 N. Plano Road in Richardson, first licensed March 7, 2017. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as licensed.
License and contact information for Twin Rivers Assisted Living and Memory Care
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 312527 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 122 beds |
| Alzheimer's certification | Certificate #105087, 21 certified beds (through January 20, 2028) |
| First licensed | March 7, 2017 |
| Current license period | January 20, 2025 to January 20, 2028 |
| Status on TULIP | Licensed |
| Most recent HHSC inspection | March 6, 2025 |
| Enforcement / penalties | None reported |
| Licensee | Vop Twin Rivers, LLC |
| Management company | Cpf Grace Management, LLC |
| Address | 1720 N. Plano Road, Richardson, TX 75081 (Dallas County) |
| Phone | (972) 979-4333 |
What do HHSC inspections show for Twin Rivers Assisted Living and Memory Care?
HHSC's TULIP record for Twin Rivers Assisted Living and Memory Care lists 17 cited findings across 2 inspection visits: 11 from health (care and operations) inspections and 6 from Life Safety Code (fire and building) inspections. The most recent HHSC inspection ended March 6, 2025.
The most recent visits with findings, as worded on the state record:
- Health Visit, March 6, 2025 (11 findings): The facility failed to ensure that the manager was on duty and managing only one facility, or for small type A facilities responsible for no more than 16 residents in no more than four facilities and available when off- site; The facility failed to conduct criminal history checks of employees and applicants; The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable; and 8 more.
- Life Safety Code, October 3, 2022 (6 findings; corrected November 1, 2022): The facility failed to conduct required fire drills and document fire drills on the required form; The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks; The facility failed to provide required emergency lighting; and 3 more.
A cited finding means an HHSC surveyor found a rule was not met on that visit; the facility then files a plan of correction. Ask the community for its written plan of correction for any finding above.
Has HHSC taken enforcement action against Twin Rivers Assisted Living and Memory Care?
No. The enforcement section of Twin Rivers Assisted Living and Memory Care's HHSC TULIP record shows no administrative penalties or other enforcement actions as of October 24, 2026.
What does Twin Rivers Assisted Living and Memory Care's Type B license mean?
Twin Rivers Assisted Living and Memory Care holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #105087 with 21 certified beds out of 122 licensed. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is Twin Rivers Assisted Living and Memory Care a good fit for?
Twin Rivers Assisted Living and Memory Care suits couples or families who want assisted living and memory care on one license: 101 of its 122 beds are standard assisted living and 21 are in its Alzheimer's-certified unit, which can mean a move down the hall instead of to a new community.
At this size expect a full activity calendar, several dining venues and a larger care team, with more residents per caregiver than a small home.
Who owns and operates Twin Rivers Assisted Living and Memory Care?
HHSC lists the licensee for Twin Rivers Assisted Living and Memory Care as Vop Twin Rivers, LLC (limited liability company), with Cpf Grace Management, LLC named as the management company.
How does Twin Rivers Assisted Living and Memory Care compare with other assisted living in Dallas County?
With 122 licensed beds, Twin Rivers Assisted Living and Memory Care is the 13th-largest of 191 HHSC-licensed assisted living facilities in Dallas County, where the median facility is licensed for 12 beds. 69 facilities in the county hold an Alzheimer's certification and 11 have an HHSC penalty on record.
Where is Twin Rivers Assisted Living and Memory Care and what is nearby?
Twin Rivers Assisted Living and Memory Care is at 1720 N. Plano Road, Richardson, TX 75081, in Dallas County. Hospitals serving the area include Methodist Richardson Medical Center, Medical City Dallas.
Richardson sits on the Dallas-Collin line along US 75, with the Telecom Corridor and UT Dallas nearby.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does Twin Rivers Assisted Living and Memory Care cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask Twin Rivers Assisted Living and Memory Care for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask Twin Rivers Assisted Living and Memory Care directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our Richardson memory care cost guide.
How should I evaluate Twin Rivers Assisted Living and Memory Care?
Treat the tour as a check on what the HHSC record already told you. Read the inspection findings and any penalty above, ask Twin Rivers Assisted Living and Memory Care for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of Twin Rivers Assisted Living and Memory Care
- How long have the executive director and the director of nursing been in their roles?
- Which care needs would require a move to a higher level of care or out of the community?
- How are medications passed and documented, and who reviews medication errors?
- Do you hold an HHSC Alzheimer's certification, and how many certified beds are in the secured unit?
- Can I read your most recent HHSC inspection report and your plan of correction?
- How do you handle a fall or a medical emergency at 2 a.m.?
- How much has the monthly rate gone up each of the last three years?
- Do you accept the STAR+PLUS HCBS waiver or VA Aid and Attendance as part of payment?
- How are care plans updated, and how often will you meet with our family?
What are the next steps if Twin Rivers Assisted Living and Memory Care is on my list?
Open Twin Rivers Assisted Living and Memory Care's HHSC TULIP record, call (972) 979-4333 to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at Twin Rivers Assisted Living and Memory Care?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with Twin Rivers Assisted Living and Memory Care?
We're a free local advisory service. We can check whether Twin Rivers Assisted Living and Memory Care has an opening at your parent's care level, compare it with other licensed options in Dallas County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- The Monarch at Richardson - Richardson, 114 beds, Type B, Alzheimer's certified
- Grand Brook Memory Care of Garland - Garland, 46 beds, Type B, Alzheimer's certified
- The Preserve at Spring Creek - Garland, 60 beds, Type B, Alzheimer's certified
- The Wellington at Arapaho - Richardson, 57 beds, Type B
- Colonial Oaks Senior Living at Campbell Park - Garland, 70 beds, Type B, Alzheimer's certified
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse Twin Rivers Assisted Living and Memory Care. Dallas Senior Advisor is not affiliated with the community.
