Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is The Auberge at Plano licensed?
Yes. The Auberge at Plano holds HHSC assisted living license #312760 (Type B) for 90 beds at 3690 Mapleshade Lane in Plano, first licensed September 29, 2014. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as licensed.
License and contact information for The Auberge at Plano
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 312760 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 90 beds |
| Alzheimer's certification | Certificate #105179, 90 certified beds (through September 1, 2028) |
| First licensed | September 29, 2014 |
| Current license period | September 1, 2025 to September 1, 2028 |
| Status on TULIP | Licensed |
| Most recent HHSC inspection | April 17, 2025 |
| Enforcement / penalties | None reported |
| Licensee | 3690 Mapleshade Lane Opco LLC |
| Management company | Evergreen Senior Living, LLC |
| Address | 3690 Mapleshade Lane, Plano, TX 75075 (Collin County) |
| Phone | (972) 985-0220 |
Open the HHSC TULIP record for The Auberge at Plano (license, inspections, enforcement) →
What do HHSC inspections show for The Auberge at Plano?
HHSC's TULIP record for The Auberge at Plano lists 4 cited findings across 1 inspection visit: 0 from health (care and operations) inspections and 4 from Life Safety Code (fire and building) inspections. The most recent HHSC inspection ended April 17, 2025.
The most recent visits with findings, as worded on the state record:
- Life Safety Code, June 8, 2022 (4 findings; corrected June 20, 2022): The facility failed to have and enforce a smoking policy; The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers; The facility failed to provide exhaust for odor-producing areas; and 1 more.
A cited finding means an HHSC surveyor found a rule was not met on that visit; the facility then files a plan of correction. Ask the community for its written plan of correction for any finding above.
Has HHSC taken enforcement action against The Auberge at Plano?
No. The enforcement section of The Auberge at Plano's HHSC TULIP record shows no administrative penalties or other enforcement actions as of October 24, 2026.
What does The Auberge at Plano's Type B license mean?
The Auberge at Plano holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #105179 with 90 certified beds, covering the whole building. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is The Auberge at Plano a good fit for?
The Auberge at Plano is certified for Alzheimer's care in every one of its 90 beds, so it suits a person whose dementia means they need a secured building and staff trained for memory loss all day.
A community of this size usually balances a real activity program with staff who know residents by name.
Who owns and operates The Auberge at Plano?
HHSC lists the licensee for The Auberge at Plano as 3690 Mapleshade Lane Opco LLC (limited liability company), with Evergreen Senior Living, LLC named as the management company.
How does The Auberge at Plano compare with other assisted living in Collin County?
With 90 licensed beds, The Auberge at Plano is the 14th-largest of 123 HHSC-licensed assisted living facilities in Collin County, where the median facility is licensed for 16 beds. 54 facilities in the county hold an Alzheimer's certification and 12 have an HHSC penalty on record.
Where is The Auberge at Plano and what is nearby?
The Auberge at Plano is at 3690 Mapleshade Lane, Plano, TX 75075, in Collin County. Hospitals serving the area include Medical City Plano, Texas Health Presbyterian Hospital Plano.
Plano is the center of Collin County's senior living market, with most large communities along the Preston Road, Parker Road and Legacy corridors.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does The Auberge at Plano cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask The Auberge at Plano for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask The Auberge at Plano directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our Plano memory care cost guide.
How should I evaluate The Auberge at Plano?
Start with the state record, then judge the building. Read the inspection findings and any penalty above, ask The Auberge at Plano for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of The Auberge at Plano
- What is the awake-overnight caregiver-to-resident ratio on this floor or unit?
- How long have the executive director and the director of nursing been in their roles?
- Which care needs would require a move to a higher level of care or out of the community?
- How are medications passed and documented, and who reviews medication errors?
- Are you licensed Type A or Type B, and what does that mean for my parent if their mobility changes?
- Do you hold an HHSC Alzheimer's certification, and how many certified beds are in the secured unit?
- How do you handle a fall or a medical emergency at 2 a.m.?
- Do you accept the STAR+PLUS HCBS waiver or VA Aid and Attendance as part of payment?
- How are care plans updated, and how often will you meet with our family?
What are the next steps if The Auberge at Plano is on my list?
Open The Auberge at Plano's HHSC TULIP record, call (972) 985-0220 to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at The Auberge at Plano?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with The Auberge at Plano?
We're a free local advisory service. We can check whether The Auberge at Plano has an opening at your parent's care level, compare it with other licensed options in Collin County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- Village on the Park Plano - Plano, 112 beds, Type B
- Continuing Care at Highland Springs - Dallas, 88 beds, Type B, Alzheimer's certified
- Brookdale Collin Oaks - Plano, 116 beds, Type B, Alzheimer's certified
- Arbor Hills Memory Care Community - Plano, 69 beds, Type B, Alzheimer's certified
- Appletree Court - Richardson, 110 beds, Type B, Alzheimer's certified
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse The Auberge at Plano. Dallas Senior Advisor is not affiliated with the community.
